FAQ
About Top Rope Soap
What is Top Rope Soap?
Top Rope Soap is a self-care brand built for the wrestling community. We create soaps and grooming products inspired by the larger-than-life personalities, unforgettable moments, and attitude of professional wrestling.
Every product is designed to help you look, feel, and smell ready for the main event, whether you are hitting the gym, heading to work, or relaxing after the final bell.
Is Top Rope Soap only for wrestling fans?
Not at all. Wrestling fans will appreciate the references, but anyone can enjoy a great-smelling bar of soap. No knowledge of kayfabe, heel turns, or finishing moves is required.
Are your products official wrestling merchandise?
Some products are created as official collaborations with professional wrestlers and will be clearly identified as such.
Other products are original, wrestling-inspired creations. Unless specifically stated, they are not affiliated with or endorsed by any wrestler, wrestling promotion, or entertainment company.
Do you sell Top Rope Soap at wrestling events?
Yes. Top Rope Soap appears at select wrestling conventions, fan events, and independent wrestling shows. Follow us on social media for upcoming appearances and event announcements.
Do you offer wholesale or collaboration opportunities?
We welcome inquiries from retailers, wrestling promotions, professional wrestlers, content creators, and event organizers. Contact us through the website with information about your business or collaboration idea.
Our Soap
Are your soaps handmade?
Our bars are produced by hand in small batches using carefully selected oils, butters, fragrances, colors, and other ingredients.
Small-batch production allows each soap to have its own appearance and personality.
Why does my soap look different from my last bar?
Because our soaps are made by hand, no two bars will look exactly alike. Colors, patterns, swirls, and ingredient placement may vary from batch to batch.
Occasionally, a color or exfoliating ingredient may settle differently during production. These variations are normal and do not affect the quality or performance of the soap.
Why is the color different from the product photo?
We make every effort to represent our products accurately, but handmade soap naturally varies. Screen settings, lighting, ingredient batches, and the soapmaking process can also affect how a color appears.
Are your soaps safe for sensitive skin?
Our soaps are made with skin-friendly oils and butters and do not contain harsh detergents. However, everyone’s skin is different, and we cannot guarantee that every product will work for every person.
Review the full ingredient list before use if you have sensitive skin, allergies, or known fragrance sensitivities. We recommend testing the soap on a small area first and discontinuing use if irritation occurs.
Where can I find the ingredients?
The ingredients for each soap are listed on the product page and product packaging.
Formulas may vary between scents, especially when a bar contains fragrance, essential oils, colorants, oatmeal, pumice, sea salt, charcoal, or other specialty ingredients.
Do your soaps contain lye?
Lye, also known as sodium hydroxide, is required to make traditional bar soap. During the soapmaking process, the lye reacts with the oils through a process called saponification and becomes soap.
A properly formulated and cured finished bar does not contain active lye.
Do all of your soaps contain exfoliants?
No. Some bars have a smoother feel, while others contain ingredients such as oatmeal, sea salt, charcoal, or pumice for additional texture and exfoliation.
Check the product description before ordering to find the right level of grit for your routine.
Are your soaps made with essential oils or fragrance oils?
Ingredients vary by scent. Some formulas may use essential oils, fragrance oils, or a combination of both.
The complete ingredient list can be found on each product page and product package.
Can I use Top Rope Soap every day?
Yes. Our bars are designed for regular body cleansing.
How often you use an exfoliating bar should depend on your skin and the amount of grit in the product. Stop using any product that causes irritation.
Can I use the soap on my face or hair?
Our soaps are primarily formulated as body bars. Facial skin and hair can respond differently than the skin on your body, so results may vary.
Review the ingredients carefully and avoid contact with your eyes. Discontinue use if irritation occurs.
How strong are the scents?
Scent strength varies by product. Some bars are bold and noticeable, while others are lighter and more subtle.
The scent notes on each product page are intended to help describe the overall fragrance, but scent is subjective and may smell slightly different from person to person.
Will the scent stay on my skin all day?
Bar soap is designed primarily to cleanse. Some fragrance may remain after your shower, but the strength and duration will vary based on the scent, your skin, and the other grooming products you use.
How long will one bar of soap last?
On average, one bar lasts approximately 25 daily uses. The exact lifespan depends on how often it is used, how much water it is exposed to, and how it is stored.
How can I make my soap last longer?
Keep your bar on a well-draining soap dish and allow it to dry completely between uses. Avoid leaving it in standing water or directly under the shower stream when it is not being used.
A dry bar stays in the match longer.
Does bar soap expire?
Bar soap does not usually spoil quickly when stored properly, but its color and scent may gradually fade over time.
For the best experience, keep unused bars in a cool, dry place away from direct sunlight, excessive heat, and moisture.
Why is my soap sweating?
Small droplets can occasionally appear on handmade soap when it is exposed to heat or humidity. This is often caused by moisture being drawn to the surface of the bar.
The soap is still usable. Place it somewhere cool and dry and allow the surface to air out.
Why is a scent sold out or missing from the website?
Some scents are seasonal, limited edition, or part of a special collaboration. Once they sell out, they may not return immediately, and some releases may not return at all.
Follow Top Rope Soap on social media or join our email list for restock announcements and new releases.
Orders and Shipping
Where do you ship?
We currently ship worldwide. Available shipping methods and rates are calculated at checkout based on the destination and size of the order.
How long does it take to process an order?
Orders are typically processed within two to three business days. Business days do not include weekends or holidays.
Processing time is separate from the carrier’s delivery time.
How long does shipping take?
Delivery time depends on your location and the shipping method selected at checkout. Once your order ships, you will receive an email containing your tracking information.
Carrier delays, severe weather, holidays, and international customs processing may affect delivery times.
Will I receive tracking information?
Yes. Tracking information will be emailed to the address used during checkout once your shipping label has been created.
Tracking may take up to 24 hours to begin showing movement after the carrier receives the package.
Can I change or cancel my order?
Contact us as soon as possible if you need to change or cancel an order.
We will do our best to help, but orders move into processing quickly. Once an order has been packed or shipped, we may not be able to modify or cancel it.
What should I do if my tracking says delivered but I cannot find my package?
First, check around the delivery area, with other members of your household, and with nearby neighbors. Carriers occasionally mark packages as delivered shortly before the package actually arrives.
If the package has not appeared after 48 hours, contact the carrier and then reach out to us with your order number. We will help review the available information and determine the next steps.
Will I have to pay customs fees on an international order?
International orders may be subject to import taxes, customs duties, brokerage fees, or other charges imposed by the destination country.
These charges are determined by local authorities and are the responsibility of the recipient unless otherwise stated during checkout.
What happens if my order arrives damaged or incorrect?
Contact us within seven days of delivery and include your order number, a description of the issue, and clear photos of the products and packaging.
We will review the problem and work to make it right.
Returns and Customer Support
What is your return policy?
Because soap and body-care products are personal-use items, we cannot accept returns of opened or used products.
If your order arrives damaged, defective, or incorrect, contact us within seven days of delivery. Include your order number and photos of the issue so we can review your request.
Can I return an unopened product?
Contact us before sending anything back. Unapproved returns may not be accepted.
Shipping charges and other conditions may apply depending on the item and reason for the return.
What if I have an allergic reaction?
Stop using the product immediately. Review the ingredient list and consult a qualified medical professional if symptoms continue or become severe.
Top Rope Soap products are cosmetic cleansing products and are not intended to diagnose, treat, cure, or prevent any medical condition.
How can I contact Top Rope Soap?
Use the contact form on our website and include your order number when asking about an existing purchase.
We will respond as soon as possible during normal business days.